Tibaje FAQ — all your questions answered in one place

On the login page, Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number and you'll receive an OTP or reset link. Use it to set a new password. The whole process takes under 5 minutes.

No. Under Tibaje's rules, each person may only operate one account. Attempting to open multiple accounts may result in all accounts being closed and balances forfeited. If you're experiencing any issues, please contact support.

KYC verification is required to make withdrawals. You'll need to upload a photo of your national ID or passport to complete the process, which typically takes 24–48 hours. You can still deposit and play without KYC, but withdrawals will not be available until verification is complete.

If your account is suspended, contact the Tibaje support team right away. Reach out via email or Live Chat to explain your situation. In most cases, suspensions are due to verification-related issues and are resolved quickly once the required information is provided.

At Tibaje, you can bet on cricket, football, tennis, badminton, kabaddi, and many other popular sports from around the world. Live Betting lets you place bets even while a match is in progress. For more details, Betting Page View.

Live betting lets you place bets in real time while a match is in progress. Odds shift with every moment of the game, so you can read the situation and bet at exactly the right time. To place live bets Login and go to the betting section.

After logging in, Lottery Page Browse the lottery page, pick your preferred lottery, and purchase your tickets. New draws happen every day, giving you the chance to win big prizes with a minimal stake. Any winnings will be credited directly to your Tibaje wallet.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — your stake will be refunded. If Cash Out is available, you may close your bet early under specific conditions.

Tibaje's Betting Tips Page Get daily updated tips from experienced analysts. Read in-depth breakdowns of cricket, football, and more to make smarter betting decisions.

Tibaje supports deposits via Mobile Pay, Nagad, Rocket, DBBL Nexus, bank transfer, and several other popular payment methods. Deposits are generally instant. Check the payment section for minimum deposit amounts.

Withdrawal requests are typically processed within 30 minutes to 24 hours. Completing your KYC verification speeds up the process. First-time withdrawals may require additional verification, which can take 24–48 hours.

Minimum and maximum withdrawal limits vary by payment method. Check the Payment section of your account for the latest details, or ask our support team via live chat.

Most deposits are instant. Occasionally, delays can occur due to network issues or payment gateway problems. If your balance hasn't updated after 15–30 minutes, contact our support team with your transaction ID and a screenshot.

Registration Complete Your welcome bonus is automatically credited to your account the moment you make your first deposit. Full wagering requirements and terms are available on the Promotions page.

A wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a BDT 100 bonus means you need to wager BDT 1,000 in total. Once the requirement is met, the bonus converts to withdrawable cash.

Logged-in members regularly receive reload bonuses and cashback offers. The higher your VIP tier, the better the rewards. Log in and head to the Bonus section to see your available offers. VIP Program Learn more about

Download Page Download the Tibaje app from here. Android users can download and install the APK file directly. The App Store link for iOS users is available on the download page.

To install the APK, first go to Settings > Security > Unknown Sources on your phone and enable it. Then Download Page Download the APK file from here, tap it to install, and then log in with your existing account credentials as usual.

You can log in with the same account on both. However, the app offers biometric login, push notifications, and faster performance — making it the better choice for mobile users. Learn more about the app.

Yes. Tibaje uses 256-bit SSL encryption to keep your personal information and transactions fully secure. Our systems undergo regular third-party security audits, and your data is never shared with any third party.

Log in to your account, go to Settings > Security, and enable the Two-Factor Authentication option. You'll receive an OTP on your mobile every time you log in, significantly boosting your account security.

Absolutely. Tibaje follows a strict privacy policy. Your name, address, and payment details are stored in fully encrypted form. For more information, please see our Privacy Policy Read more.

Change your password immediately and notify the Tibaje support team. You can also request a temporary account lock if needed. If a suspicious login is detected, we will alert you via email or SMS.